I Have Too Much Length?
Good news! I can write my own resumé without going mad with depression!
It's not finished, yet, but it's well on the way. Should it really be taking a
few days to write, though? It's only two pages (seems that resumés are s'posed
to be short here in the UK), but I can be
confident that I'm making a good job of it. And I've been continuing to pursue
printer things, too, which takes a bit of time.
Back in the mid nineties, I noticed that there was a rather sad tendency for
some blokes to boast about how 'long' their penes were. These boasts were made
in some social discussion fora on the web (but those particular fora have ceased
to be). They would try 'clever' strategies, like asking what the average size
was, and if seven/eight/nine/thirty-four inches was too short. Then there were
the 'sad' stories from blokes who claimed they couldn't have relationships
because women were always frightened away by the sizes of their 'enormous'
appendages. Why these sad pathetics thought the rest of us wouldn't see through
their dismal ploys I just don't know. I liked to reply by saying that I don't
have a fixed-length penis, but have a nice, modern, hydraulic one that changes
its size according to circumstances, and that it also doubles as a crude
thermometer the rest of the time.
Why do I mention this? I am reminded of it because of a phone conversation I
had yesterday. Not with a bloke who was bragging about his exagerated penis,
but a girl working at Lexmark's customer service thing.
I'd phoned up about my printer troubles (I'm still not entirely satisfied,
and it's a real pain when the printer software springs a major haemorrage of a
memory leak (I've hit my computer's reset button twice!)), so as to
exhaust that particular avenue. During the course of the conversation, though,
which had swiftly moved into areas she was not trained in, she told me that it
was too long. It, that is, is my USB cable. It's three metres, but she told me that it should only be
1.8m. The areas she's not trained in are those of Linux.
The conversation went something like this (though I'm summarising here).
Hello, Lexmark customer services. How may I
help you?
asked the call centre girl. (I'm really tempted to write a
perverted, as in pervy, version of this. 'Hello, how may
I service you?
asked the call girl.') She had quite an appealing Irish
accent.
Hello! The other day, I bought a Z25, and the box said ≥ Linux RedHat 7.0
, and I've got
7.2, but it's not recognising the printer properly, and your website says 7.0
and 7.1, but not 7.2.
She said something I didn't really hear clearly about not being familiar with
something. I'd forgotten that I could increase the volume on my mobile. I'll just look it up.
There was a pause while
she looked it up. It is compatible,
she said.
It says here that it's compatible with 7.0, 7.1
and 7.2.
Oh,
I said. Oh, that's good. But the
system's still not recognising it properly. The printer configuration stuff
doesn't show any printers. And it's not always managing to
print.
She got me to perform a printer self-test thing, which the printer passed
successfully. Then she asked, How long is your
cable?
Three metres.
We don't support cables longer than 1.8 metres,
I'm afraid. Your cable is too long for the printer.
No, it isn't.
I enjoyed saying that.
The printer itself needs the cable to be no
more than 1.8 metres. You'll need to use a shorter cable. A three metre cable
would explain why it's not working properly, and not always printing.
No, the cable's fine. I've got my USB driver configured for verbose debugging, and there have
been no error messages at all in the system logs for USB. The problem is at a higher level of
the operating system.
I particularly enjoyed saying that.
She repeated the stuff about how she wasn't trained on my kind of system
(Linux), and that she'd never had a call of this nature before. So, as she was
unable to offer further assistance, she took my details, and arranged for
someone who did know about Linux to call me back (or email me, or something).
And guess what she said then? Our system's just
gone down, so I can't enter your details. But you can use your printer's serial
number as a case reference instead.
Amazing.
Well, I haven't had a call or email from them. Perhaps I'm s'posed to phone
them back? Maybe that's why she told me about their system going down.
I also spent a few hours checking out the other printers in the Argos catalogue, hoping that I
might be able to get a substitute that's at least equivalent to the printer I
bought as advertised. There was only really one, and that was a Lexmark Z55se,
priced at £69.99 - 2p over three times the price of the Z25 I bought! There
were also HPs and Epsons, which are supported by the open source community, and
some Canons, which seem quite
unsupported for Linux at all.
I phoned up the Argos customer service people, and explained that I'd checked
on the box before purchasing, and that it had turned out to be seemingly
incorrect. The woman agreed that there were, indeed, grounds for me to take it
back and get a full refund. She said she'd also have to contact the supplier
(presumeably Lexmark) and tell them about the misinformation, as well as telling
the catalogue people about it. She was also going to phone the shop I purchased
it from, to let them know that I'd be bringing it back.
Rather than returning myself to the situation of having no printer, and an
Argos voucher to use, I decided to decline for the time being. I mentioned that
I was waiting for Lexmark to call me back, and that I hoped that that would lead
to a resolution of my problems. I said that I'd called Argos just to check on
the situation, to see how things stood. I thanked her for her assistance, and
that was it.
Now, if, instead, I'd been offered a substitute product, I think I would've
taken it. It would either have been an Epson or an HP, or that Lexmark Z55se, but either way it
would probably have been better than the Z25 I currently have. But was I being
greedy? Well, maybe there is a little bit of opportunistic greed lurking here.
But let's be honest: I bought a printer sold as being compatible with my
operating system when, in truth, it's not quite compatible. And
anyway, a full refund does seem quite reasonable, so I think it would be greedy
of me to go for a substitution. And it's not Argos' fault, anyway. I
do have a concience :-)
Oh, it also seems to be printing out my (unfinished) resumé very
nicely!